Posts Tagged ‘help’

Read an eBook Day – celebrate and win with your library and OverDrive

September 17, 2014

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Read an eBook Day, the first-ever day dedicated to digital reading, takes place tomorrow Thursday, September 18, 2014. Join readers from around the world to show your appreciation and raise awareness for eBooks. To celebrate, simply check out and enjoy your favorite eBook from your library and spread the word to all the readers in your life.

OverDrive our eBook provider is getting in on the fun, too, by giving away tablets and devices every hour. To enter, just share your favourite eBook experiences and stories on OverDrive’s Facebook page and Twitter by using the hashtag #eBookDay. You can also share your story directly at www.readanebookday.com. The Read an eBook Day website also has some great suggestions if you’re looking for something new to read.

New to eBooks?

Not familiar with eBooks? Find out about about borrowing, downloading and syncing eBooks. Learn about eBook formats, what devices you can use and all about the ease and convenience of being able to read and checkout an eBook anytime, anywhere. If you’re new to eBooks learn how to get started here so you can be part of the fun.

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The new OverDrive app – borrow and read easier and faster from your library

OverDrive our eBook provider is also excited to announce that the latest version of the OverDrive app is now available!

Not only did they simplify the name from “OverDrive Media Console” to the “OverDrive app,” but they’ve also included two major enhancements:

  1. Borrow and read in just two steps! Elimination of the Adobe authorization step from the first-time user setup experience
  1. Return Open EPUB format books early.  Ability to return Open EPUB titles before the end of the lending period

Top tip: When prompted for a library name or postcode in the app enter ‘South Ayrshire Libraries’.  Please note – Your library card number and PIN code will be required.

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Additional summer dates added for job application drop-in sessions

July 26, 2014

Would you like a helping hand to get a new job?

hands typing on a computer keyboard

Carnegie and Maybole libraries will be continuing with the free and friendly CV drop-in sessions over the summer months. So if you would like some help and support creating or updating your CV, setting up an email address or applying for jobs on-line, please drop-in and see us.

Monday 2-5pm – Cyber Centre, Carnegie Library, 12 Main Street, Ayr KA8 8EB  Tel: 01292 618492

Thursday 2-5pm – Maybole Library, 1 High Street, Maybole KA19 7AB Tel: 01655 883044

The dates of these additional sessions and future sessions being held in other libraries can be viewed on our events calendar.

Computer books for seniors

May 6, 2014

Find out how to get the most out of your smart phone, tablet and computer.  Check out the new computer books for seniors at your local library.

 

Job Application drop-in sessions

April 22, 2014

Would you like a helping hand to get a new job?

hands typing on a computer keyboard

South Ayrshire Libraries run free and friendly CV drop-in sessions which provide help and support with creating a new C.V. or updating an existing C.V., setting up an email account and applying for jobs on-line.

During 2014/2015 the sessions will be available from:

14 April – 26 June ‘14
1 September – 18 December ‘14
5 January – 31 March ‘15

at the following locations on the days specified:

Carnegie Library, Monday 2-5pm
Forehill Library, Tuesday 2-5pm
Marr Educational Resources Centre, Troon Library, Wednesday 12.30pm-4.30pm
Maybole Library, Thursday 2-5pm

Access to Employment will also be providing additional support at Forehill Library and Marr Educational Resources Centre for the following:

  • Setting up Universal Job Match account
  • Assistance with Universal Job Match
  • Interview skills and techniques
  • Letter writing skills
  • Personal development
  • Confidence building
  • Signposting to other agencies (college, CLD, volunteering, adult literacy, housing etc)

Technology Petting Zoo at Carnegie Library

February 5, 2014

devicesblogTo celebrate National Libraries Day we are holding a Technology Petting Zoo in Carnegie Library this Friday.  Staff will be on hand to help customers explore the jungle of eBook readers, tablets and smart phones that can be used to access some of our library services.

Customers will be able to see and touch a variety of these devices including; a Sony eReader, Amazon Kindle Fire HD tablet, iPad 2 and Galaxy Samsung Note tablet.  Library staff will also provide guidance and support on the software that’s required to use our services on these gadgets.

We also have a lovely big touch screen media station for a hands on look at the great selection of eBooks and eAudio books we have available for loan.

Come along and join us at Carnegie Library, Ayr on 
Friday 7 February, 10am – 12pm

National Libraries Day

Job Application drop-in sessions at your local library

April 15, 2013

Would you like a helping hand to get a new job?

hands typing on a computer keyboard

South Ayrshire Libraries run free and friendly CV drop-in sessions which provide help and support with creating a new C.V. or updating an existing C.V., setting up an email account and applying for jobs on-line.

During 2013/2014 the sessions will be available from:

15 April – 14 June ’13
2 September – 6 December ’13
13 January – 28 March ’14

at the following locations on the days specified:

Carnegie Library, Monday 2-5pm
Forehill Library, Tuesday 2-5pm
Girvan Library, Wednesday 2-5pm
Maybole Library, Thursday 2-5pm

Access to Employment will also be providing additional support at Forehill Library for the following:

  • Setting up Universal Job Match account
  • Assistance with Universal Job Match
  • Interview skills and techniques
  • Letter writing skills
  • Personal development
  • Confidence building
  • Signposting to other agencies (college, CLD, volunteering, adult literacy, housing etc)

For further information please contact Joan Black our Lifelong Learning Librarian on 01292 272244

Customised assistance for library users using our eRead website

February 25, 2011

My Help

More people are downloading eBooks from the library than ever before. Due to this increased usage, we have received more questions about the service from first-time users. (What software do I need? How do I authorise my device?) We also know that when a returning user gets a new device, there may be additional questions.

To make it easier for users to get the answers they need about the devices they own, Overdrive have launched ‘My Help’ beta. ‘My Help’ provides information on getting started and assistance for a user’s specific computer or device.

You will first encounter ‘My Help’ when you visit the library’s eReads homepage. A ‘My Help’ image appears in the left column on the site, and looks like this:

My Help Beta image

When you click on the image, the ‘My Help’ wizard launches, and you are asked a simple question: “What do you want to do?”

What do you want to do?

Then you simply select the computer or device you would primarily use for library downloads, including Windows PC, Mac, Android, iPhone, iPad, NOOK and Sony Reader.

What do you have?

The final screen prompts you to “View My Help,” which opens a new browser window with helpful information, including required software; supported formats; instructions for the browse, check out and download process; and answers to common questions.

Visit our eReads website to view My Help beta in action.